• Dell Inspiron 15 3000 Dvd Drive

Dell Inspiron 5000 series, brand newOriginally the DVD drive would not show at all in File Explorer, despite Device Manager recognising, drivers up to date, etc. Dell diagnostics reported various feedback ranging from perfectly ok (SupportAssist, on-line smart diagnostic quick test) to failing some tests (on-line optical drive tests) and requiring attention (sadly, the attention it suggested I use was a 'fix' tool on the Microsoft website that would not run on Windows 10 operating platform so I have not been able to persue further)Things improved a little after downloading and installing all of the urgent and recommended Dell updates, plus installing all of the Windows updates.

Now the laptop shows the drive in File Explorer, and occasionally media is recognised and even played. For example, inserting an audio CD into the drive immediately after booting up will run autoplay and the tracks are displayed as expected in File Explorer.However, subsequent CDs (or any other media) are not recognised. The drive 'acts' like it should (led goes on, whirring sound made, etc) but nothing happens. File Explorer displays whatever the previous media contents were.So for example, if I insert an audio CD with 10 tracks immediately after booting, the CD will autoplay and the 10 tracks will display in File Explorer. Everything seems fine. If I then eject this CD, and put in an audio CD with 5 tracks, File Explorer will continue to display the 10 tracks from the first CD. The new CD wont autoplay.

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After you insert a disc into your PC's disc drive, you eventually want to get that. To eject a disc from a DVD drive. 1Open the Computer window on your PC. Dell Inspiron 1525 laptop, Windows Vista, purchased 9 mos ago. When I press the button on the slot the Dvd/cd drive doesn't open so I can insert a disc. I have to go to 'My Computer' and click on 'eject' to open it. Do I need a new drive? Is the button broken? Can Dell fix over the phone or do I need a new drive?

Updating the drivers on your laptop computer can correct any playback issues you are having with the DVD drive. Enable DirectDraw on your Dell Laptop. If DirectDraw is powered off, DVDs can fail to play. To enable DirectDraw click 'Start,' 'Run' and type 'DXDIAG,' followed by clicking 'OK.'

Its basically not recognised.This is quite frustrating because it means I have to reboot every time I want to change media. Its also a brand new £700 laptop, so disappointing that it doesn't work straight out of the box.Any suggestions would be most welcome. Computer Type: LaptopSystem Manufacturer/Model Number: Dell Inspiron 15 5577OS: Win 10 HomeCPU: 7th gen i5Motherboard: DellMemory: 8 GBGraphics Card: NVIDIASound Card: RealtekMonitor(s) Displays: DellScreen Resolution: 1920X1080Keyboard: DellMouse: LogitechPSU: DellCase: DellCooling: DellHard Drives: 250GB SSDInternet Speed: 100Mb/sec downlinkBrowser: EdgeAntivirus: Windows DefenderOther Info: Recording studio DAW PC.

NVIDIA is disabled and Intel CPU Video used when using recording studio apps due to Latency dropouts. Computer Type: PC/DesktopSystem Manufacturer/Model Number: Custom Self-buildOS: 64bit Win 10 Pro ver 1903 Build 18362.145 and W10 Insider Build 18362 and 18898CPU: Intel Core i5 3570K 3.4GHzMotherboard: ASUS P8Z77-V LXMemory: 8GBGraphics Card: On-board Intel HD Graphics 4000Sound Card: On-board Realtek HD AudioMonitor(s) Displays: Samsung 226BWScreen Resolution: 1680 x 1050Keyboard: Microsoft wired Keyboard 600Mouse: Microsoft wired Basic OpticalPSU: Corsair TX550Case: Gigabyte IF233Hard Drives: 1TB HDDBrowser: MS EdgeAntivirus: Windows Defender. Dell tech support wont help. I had no end of problems with them, including having to wait over a month for a technician to visit my home and repair the laptop, only for him to turn up with completely the wrong parts! I wiuldn't waste your time with Dell, you wont get anywhere i'm afraid. You'll get a different response from each different person you speak to, and none of them will actually solve the problem which is more than likely an operating system problem.The only thing I could do to rectify the problem was a complete wipe of the hard drive and clean re-install of Windows 10, which seems to have worked, but it wasn't particularly straight forward, at least not for someone who is technically incompetent like myself. Perhaps you'll have more luck - hope you do!

Dell tech support wont help. I had no end of problems with them, including having to wait over a month for a technician to visit my home and repair the laptop, only for him to turn up with completely the wrong parts! I wiuldn't waste your time with Dell, you wont get anywhere i'm afraid.

You'll get a different response from each different person you speak to, and none of them will actually solve the problem which is more than likely an operating system problem.The only thing I could do to rectify the problem was a complete wipe of the hard drive and clean re-install of Windows 10, which seems to have worked, but it wasn't particularly straight forward, at least not for someone who is technically incompetent like myself. Perhaps you'll have more luck - hope you do!how did you do the re-install of Windows 10? Did you use the dell recovery image or did you use a different method? Was this suggested by microsoft or Dell or just tried it on your own?Thanks for any help you can give. I did a full clean install - i.e. Making new boot media from scratch and rebooting from this.

I tried a simpler re-install/recovery of w10 first but this didn't work, so I decided to take the nuclear option and completely start again.I used the media creation tool from the microsoft website, which will automatically download and set up a w10 ISO and install it to a USB flash drive that you can then boot from. You can also create a DVD, but because, like me, you are having problems with the DVD drive not working, you will probably find that a USB flash drive will be the only option.

(I purchased an 8GB sandisk cruzer flash pen from Argos for about five pounds which did the job fine).If you carry out a clean re-install you will lose any files you have on the laptop, which may not be a problem if it is brand new, but just be aware of that. One problem I had was that all the Dell pre-installed software was lost, and because they didn't supply me with any of the installation media when I bought the laptop I couldn't put it back on - so things like microsoft office and any anti-virus software that was included was lost.

Dell Inspiron 15 3000 Dvd Drive

Although that was a sacrifice I was willing to make to have a working laptop.If you have windows 10 then the re-installation process should automatically self-register during the install, so you dont need a serial number/key for the o/s.The media creation tool is available here:And the walkthrough that I (mostly) used is here:Good luck, if you do decide to go down this route.